This was actually the second job I had done by this company, and again with excellent results!
This time I had hardwood flooring installed on the first floor of my home, which turned out to be more tricky than we had expected. The company was professional and accommodating beyond my expectations.
When I found out the material we wanted was on backorder (3.25" wide, walnut finish), the owner made the suggestion for a wider plank (5") in the same color. It looked amazing... It looks so wonderful and impressive sweeping throughout the entryway, through the kitchen, dining and living room, we get tons of compliments. We then learned that the addition put on the house by the previous owners was not level with the original subfloor and was installed with "non-standard" materials (i.e. concrete on wood!). Cutting Edge was quick with a solution that didn't end up impacting our tight time table or our budget.
The attention to detail was really amazing. We have a curved wall with specialty, curved wood shoe and baseboard that needed to be removed in order to install the wood. I was so worried that it would be damaged on removal and reinstallation and I had no idea where we would get a replacement piece if needed. Paul assured me that I had nothing to worry about and he really came through. They removed and reinstalled the piece, and it looks beautiful. I was so relieved!
The crew was really wonderful. I have bad allergies and in order to reduce the amount of dust I asked that they cut the wood out in the garage. Not only did they do that without any complaint (it adds a significant amount of time) but they also swept out the entire garage and the house every night before they left! I never expected that.
Overall, great experience... I would hire this company in a heartbeat.
- Alison D. | Grayslake, IL